C.O.D.E. ChillOut Design Evolution specializes in the design and production of high-end massage beds, chaise lounges, and custom furnishings dedicated to professional and private wellness, relaxation, and beauty environments. With its unique products in terms of customizable design, superior comfort, and top-of-the-line functionality, C.O.D.E. listens to, inspires, and customizes the best spas, hotels, resorts, yachts, and private spaces around the world.
PRIVACY POLICY
Last updated: March 2026
Thank you for choosing to be part of our community at C.O.D.E. – ChillOut Design Evolution (“Company”, “we”, “us”, “our”), a brand of AKT Group. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this policy, or our practices regarding your personal information, please contact us at info@code-spa.design.
When you visit our website (the “Website”) and, more generally, use any of our services (the “Services”, which include the Website), we appreciate the trust you place in us with your personal information. We take your privacy very seriously. In this policy, we aim to explain as clearly as possible what information we collect, how we use it, and what rights you have in relation to it.
This policy applies to all information collected through our Services, as well as any related services, sales, marketing, or events.
TABLE OF CONTENTS
- WHAT INFORMATION DO WE COLLECT?
- HOW DO WE USE YOUR INFORMATION?
- WILL YOUR INFORMATION BE SHARED WITH ANYONE?
- WHO WILL YOUR INFORMATION BE SHARED WITH?
- DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
- HOW LONG DO WE KEEP YOUR INFORMATION?
- HOW DO WE KEEP YOUR INFORMATION SAFE?
- DO WE COLLECT INFORMATION FROM MINORS?
- WHAT ARE YOUR PRIVACY RIGHTS?
- HOW CAN YOU CONTACT US ABOUT THIS POLICY?
- HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT ABOUT YOU?
1. WHAT INFORMATION DO WE COLLECT?
Personal information you provide to us
In short: we collect personal information that you voluntarily provide to us.
We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or when you contact us in any other way.
The personal information we collect may include: first and last name, email addresses, phone numbers, company name, and other similar information.
All personal information you provide must be true, complete, and accurate; please notify us of any changes to such data.
Information collected automatically
In short: some information — such as IP address and browser/device characteristics — is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity (such as your name or contact details) but may include device and usage information such as IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, and geographic location. We also collect information about how and when you use our Website. Like many businesses, we also collect information through cookies and similar technologies.
2. HOW DO WE USE YOUR INFORMATION?
In short: we process your information based on legitimate business interests, the performance of a contract with you, compliance with legal obligations, and/or your consent.
We use personal information collected via our Website for various business purposes, including:
- To send you administrative information related to products, services, new features, and changes to our terms and policies.
- To protect our Services and ensure Website security.
- To enforce our terms, conditions, and policies for business purposes and to comply with legal and regulatory obligations.
- To respond to legal requests and prevent harm.
- To send you marketing and promotional communications, in accordance with your preferences and applicable law. You can opt out of our marketing emails at any time.
- To improve our Services through data analysis, identifying usage trends, and evaluating the effectiveness of our promotional campaigns.
3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?
In short: we only share information with your consent, to comply with laws, to provide services, to protect your rights, or to fulfill business obligations.
We may process or share your data in the following situations:
- Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Vendors and third parties. We may share your data with vendors, consultants, and other third-party service providers who assist us in our operations (payment processing, data analysis, email delivery, hosting, customer support, marketing).
- Affiliates. We may share your information with our affiliates, including the parent company AKT Group and its subsidiaries, requiring them to honor this policy.
- Business partners. We may share your information with our business partners to offer you certain products, services, or promotions.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
In short: we only share information with the categories of third parties listed below.
We share and disclose your information only with the following categories of third parties: technology and hosting service providers, data analytics partners, email marketing platforms, and advertising partners. If you wish to withdraw your consent to the processing of your data, please contact us using the details provided in the section “HOW CAN YOU CONTACT US”.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In short: we may use cookies and similar tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (such as web beacons and pixels) to access or store information. Specific information on how we use such technologies and how you can refuse certain cookies is provided in our Cookie Policy.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In short: we keep your information for as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
We will retain your personal information only for as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law (for example for tax, accounting, or legal obligations). No purpose described in this policy will require us to keep your personal information for longer than 90 days, unless otherwise required by applicable law.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible, securely store it until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In short: we aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. We recommend accessing the Website only within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In short: we do not knowingly collect data from or market to individuals under 18 years of age.
We do not knowingly collect data from or market to individuals under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of a minor and consent to such minor’s use of the Website. If we become aware that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any such data, please contact us at info@code-spa.design.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In short: in some regions, such as the European Economic Area (EEA) and the United Kingdom, you have rights that allow you greater access to and control over your personal information.
In accordance with Regulation (EU) 2016/679 (GDPR) and applicable data protection laws, you have the following rights:
- Right of access to your personal information.
- Right to rectification of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”).
- Right to restriction of processing.
- Right to data portability.
- Right to object to processing.
- Right to withdraw consent at any time (without affecting the lawfulness of processing based on consent before its withdrawal).
To exercise these rights, please contact us using the details below. We will consider and act upon any request in accordance with applicable data protection laws. You also have the right to lodge a complaint with your local data protection authority.
Cookies and similar technologies: most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies, but this may affect certain Website features.
10. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
For questions or comments regarding this policy, you may contact us:
- Email: info@code-spa.design
- Address: 15 Avenue du Général de Gaulle, 33120 Arcachon – France
- Phone (France): +33 5 47 74 39 30
- Phone (Italy): +39 0362 1265011
Data Controller: AKT Group – C.O.D.E. ChillOut Design Evolution
11. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT ABOUT YOU?
Based on applicable laws in your country, you may have the right to request access to the personal information we collect about you, to modify it, or to delete it in certain circumstances. To request to review, update, or delete your personal information, please send a written request to info@code-spa.design.
We are committed to responding to your request within 30 days of receipt, in accordance with applicable regulations.
